Satisfaction Guarantee

Watch the fabrication of your ring through Masymetric’s private customer portal

When you work with me, you’ll get access to your own password protected project page here on the website where you’ll get to see step by step photos and videos of your ring being made. Keep the files and relive the fun milestone of your relationship any time!

FREE Returns: If you bought it Ready Made then love it or send it back, no questions asked!

I want you to be totally obsessed with your Masymetric piece. Which means that if you're not completely satisfied with your purchase, you may return it within 7 days of shipping.

If you bought a piece but now fancy a different one, I understand and am proud to offer an easy and free return process.

Post purchase customer care

I’m proud to offer a robust set of customer care services starting with free simple cleanings and maintenance services, and concluding with full repair and melee stone replacement in case of loss or superficial damage.*

* I cannot guarantee a free repair if your piece has been damaged due to misuse in any way. I reserve the right to asses repair jobs on a case by case bases.

Your information is safe with us

I want you to feel safe shopping here at Masymetric.com. Learn more about our extremely protective privacy policy that guarantees your right to the privacy of all your information.

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